Frequently Asked Questions

Everything you need to know about your Dr Fish experience.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

How do I process a return or exchange?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our Returns Portal to start the process.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific garment fits.

Which payment methods do you accept?

Dr Fish accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.